Please contact STAT-USA to request a refund. As we do not save full credit card numbers, we will need the credit card number you used when you placed the original order to process your refund request. Refunds (full or partial) will be calculated from the day we receive your credit card number. We recommend that you do not e-mail your credit card number to us as that is not a secure means of transmission. You can contact us by phone on 1-800-STAT-USA (800-782-8872) or (202) 482-1986 or by fax on 202-482-2164.

On-line services:

You will have a one week trial period from date of purchase to receive a full refund.

Quarterly subscribers after the trial period will have an additional 23 days to cancel and will receive a partial refund. Annual subscribers after the trial period will have an additional 83 days to cancel and receive a partial refund.

For a table of partial refund amounts for on-line services purchased, click here.